Shipping policy

SHIPPING POLICY

1. Order Processing Time All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

  • United Kingdom (UK): 7 - 10 business days

  • Rest of the World (International): 9 - 12 business days

Please note that delivery delays can occasionally occur due to customs processing or carrier issues.

3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes [Brand Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Issues If you received your order damaged or if the package is lost, please contact us immediately at [Your Support Email] with your order number. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.